Estimated Delivery Time: 7-9 weeks
Free Shipping
We provide Free Shipping on most items. However, certain restrictions may apply which include:
Oversized items may not be eligible for free shipping.
Delivery Area Surcharge may apply when shipping to certain remote areas. Available shipping options and their costs will appear at checkout when you enter a shipping address.
Orders has to be processed before it is shipped. The time you wait before receiving the package is made up of Processing Time and Shipping Time.
Processing Time: 7 - 10 Business days.
Please Note:
A. Processing Time is calculated from the time you paid and the order is verified (verification Email will be sent after payment).
B. You may change your mind after placing the order, including but not limited to: switch to another color, size, style or a different product, changes in address. If that happens, Processing Time is calculated from the time when the order detail(s) is eventually confirmed. A confirmation Email will be sent informing the updated Estimated Delivery Time.
C. For holidays, processing time may takes longer than it usually is. We will notify you in advance.
Shipping Time: 5 - 7 weeks.
Free shipping is available in the 48 contiguous United States. We apologize that the P.O.Boxes and military addresses(APO, FPO)can not be delivered.
Shipping Method |
Countries/ Region |
Shipping Time (Weeks) |
Standard Shipping |
United States |
6 - 7 |
Standard Shipping |
United Kingdom |
6 - 7 |
Standard Shipping |
Australia |
5 - 6 |
Please Note: For customers in the United Kingdom, orders DO NOT consist of furniture item(s) are only eligible for Expedited Express shipping method. Only orders consisting of at least one furniture product are eligible for Standard Shipping method.
Return Policy
If one or more of the items you received are damaged, not exactly correct at our website described different, not working or do not fit you, you can e-mail to [email protected] to request a RETURN within 14 days.
Please Note: If 14 days have gone by since the date of delivery, unfortunately we can’t offer you a refund or exchange.
Please provide the following details if you want to initiate a return:
1. The Order number and item number;
2. A photo or video showing the issue;
3. A photo of the shipping label and original packagings;
We will review your claim and contact you if we need more information; If your request is approved, we will arrange a replacement part or a Partial refund of the defective product. We will pay for the defective part through a replacement part or a partial refund of the defective product. If you are very dissatisfied with this product, please do not hesitate to contact us, our customer team will provide you with a complete solution.
Please note: To be eligible for a return/refund, your item must be in its original condition – unwashed, unused and undamaged. It also need to be in the original packaging with all the original labels. If not, the buyer will be responsible for all incurred fees and no refund will be issued.
Refund Policy
Can you refund the price difference?
The different period has different sale prices. Prices are subject to change based on the price in effect the day you checkout, unfortunately, we cannot refund you the price difference.
How long does it take to get my refund?
Once we receive the returned items, it will take up to 7 days for us to process the refund. The refund should reflect your account depending on the method of payment. If you would like us to refund the amount to your credit/debit card, that depends on your financial institution which ranges from 10-30 business days. If you would like us to refund the amount to your PayPal account that will take 2-7 business days.
What items cannot be returned?
The following items cannot be returned or exchanged:
bodysuits, lingerie & sleepwear, swimwear, jewelry, customized products like customized lighting fixtures and wall decor and accessories (except scarves, bags, and mermaid blankets.)